AVA logo is teal with a geometric and bold structured font.


​Your Guests Expect Access.
​AVA Makes It Simple.


Streamline  your accessibility retrofitting, 

enhance guest experiences, 

and prove your commitment to inclusion with 

AVA—the ultimate AI solution 

for hospitality businesses ready to lead with impact.


Book A Demo

Features

Discover the Smartest Way to Assess Accessibility 

Meet AVA — the AI-powered Universal Access Assistant revolutionizing how hospitality businesses manage accessibility. Available 24/7 via WhatsApp, AVA guides you through a step-by-step assessment, delivers a tailored access report in under an hour, and helps you plan upgrades based on international standards. No consultants, no delays — just instant, actionable insights at your fingertips.

DIY Assessment

* Start anytime via WhatsApp
* Simple and easy to use
* Real time assistance
* No booking or waiting for consultants 
* Complete the walkthrough at your own pace





Secure and Trusted

Your data is protected with industry-standard encryption, developed by Cerebral Circuit AI—our trusted tech creators committed to ethical, secure, and reliable AI innovation.






Fast, Actionable Results

* Receive your report within 1 hour
* Prioritized recommendations:
 • Immediate fixes (e.g., safety hazards)
 • Short-, medium-, long-term upgrades




Global Universal Design Standards

* Based on SANS Part S 10400 and Universal Design Guidelines of Center for Excellence in Universal Design. 
* Aligns your property with best practices in accessible tourism



Unique Grading System

* Receive a guest readiness score out of 10 for accessibility
* Display your rating to build trust with guests
* Share room specs and features for better planning
* Ideal for travelers with disabilities, seniors & parents with young children


Smart Dashboard 

 * Smart Dashboard for Multi-Property Management
* View scores, track retrofits, compare sites, and monitor access progress across all locations.






Benefits

Improved Accessibility Planning

  • The ability to prioritize retrofits ensures that the most critical accessibility issues are addressed first, especially when safety hazards are involved.
  • With AVA's comprehensive dashboard, businesses can systematically plan accessibility improvements across multiple properties.
Hotel manager sitting at his desk viewing and online report dashboard before printing.

Better Budgeting  

  • AVA’s insights allow businesses to budget accessibility changes and track progress over time.

  • This makes it easier for hospitality businesses to manage costs and allocate resources to areas that need the most attention.


Increased Revenue

  • By making properties more accessible, businesses attract a wider range of guests, including those with disabilities, seniors, and families with young children.

  • Accessibility improvements often lead to better customer service, higher satisfaction, and an overall improved guest experience.

Powered by Cerebral Circuit

AVA is proudly built in partnership with Cerebral Circuit , an AI solutions studio specializing in inclusive, intelligent technology. Their expertise in conversational AI and adaptive design is at the core of AVA’s responsive and accessible experience.

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cerebral circuit

Pricing Plans

Small

R2,314

1 - 20 rooms
Guesthouses, B&Bs, boutique lodges, short-term rentals
Invest
Medium

R4,629

21 - 49 rooms
Mid-size hotels, lodges, resorts, chain-affiliated properties.
Invest
Large

R9,257

50+ rooms
Major hotel brands, large resorts, multi-property portfolios
Invest

Got Questions? We're Here to Help!

Dive into our FAQ's to learn more about AVA

the AI-powered Accessibility Virtual Assistant.

Here’s how AVA works

The 5-Step Process

  1. 👋 Say Hi to AVA on WhatsApp
    Start the conversation by sending "Hi" to AVA on +27 73 105 5896.

  2. 💳 Make Your Payment
    AVA will lead you to our secure payment gateway to finalize your assessment payment.

  3. ✅ Get Whitelisted
    Once your payment is processed, we’ll whitelist you and notify you that you can proceed with your assessment.

  4. 🔄 Restart the Chat
    Once whitelisted, continue your conversation with AVA on WhatsApp. She’ll guide you through the next steps.

  5. 🧭 Walk Your Space
    AVA will lead you on a virtual walkthrough of your property, helping you capture photos and details for the report.

  6. 📄 Receive Your Report
    After completing the assessment, AVA will deliver a custom accessibility report with detailed recommendations for improvement within an hour.

👉 Start the Chat with AVA Now

How do I receive my report?
Your report will be sent via WhatsApp once your walkthrough is complete and payment has been processed.
What if I need assistance during my assessment?

For any questions or help, please contact our support team at office@liveablegroup.com or call +27 73 105 5896

What accessibility standards does AVA use?

AVA’s assessments are based on local building regulations, such as South Africa’s SANS Part S, with additional features informed by international Universal Design standards and checklists. AVA currently focuses on basic Universal Access (UA) recommendations for physical, sensory, and cognitive disabilities. As AVA learns and evolves, she will expand to offer more comprehensive assessments.

Out of Credits?

Oops! It looks like your account has run out of report credits, but don’t worry—AVA has saved all your progress!

To continue, just purchase additional credits, and we’ll get you back on track. Once your payment is confirmed, AVA will resume where you left off, guiding you through your property assessment until completion.

👉 Purchase More Credits : office@liveablegroup.com

What kind of data does AVA collect?

* User-provided data such as property measurements, photos, and responses to accessibility questions.

* Business details (name, location, type of property) 

* User contact details for follow-up reports and communication.


How is my data stored and protected?

We store your data securely on encrypted servers and follow industry-standard best practices to ensure confidentiality and integrity. Your data will never be sold or shared with third parties without your permission.

Who can see my assessment results?

Only you (and authorized team members you add) can access your results unless you choose to share your access rating publicly (e.g., for marketing purposes). We do not share your assessment results with third parties unless required by law.

Do you use AI to make decisions about my business?

AVA uses AI to assist you in generating an accessibility score and making recommendations. Final decisions about implementation are always in your hands.

Still need to connect with a human?

Get in contact with the LiveABLE team today. We would be happy to respond to you in your preferred manner.

+27 73 105 5896

office@liveablegroup.com

1 DF Malan Street, Cape Town

Join the
​AVA Revolution

“Be one of the first 100 properties to use AVA and receive a bonus accessibility checklist for your staff training.”

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LiveABLE (PTY) LTD

+ 27 73 105 5896

office@liveablegroup.com

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